Try to convey the important points quickly and concisely. Managers are busy and prefer the short to the long, provided that arguments and points are not distorted. Always make sure that you convey the action statement – what was decided – clearly and accurately. Minutes serve as written records and it is your duty to provide a faithful transcript. And, if you have problems over transcribing a sensitive item, consult with the chairperson and abide by his or her advice.