Are you watching your figures?
Nothing in business is more important than money. Businesses exist to create value, expressed as revenue and share price. So, if you've been put in charge of this vital component in the operation, it is testimony to the trust you have earned, says financial journalist John Hancock
Budgeting is logical; it needs an eye for detail and requires regular
attention to succeed. The purpose of the budget is not to generate profit,
but to plan cashflow and create a structure within which cashflow can
be managed throughout the year. It's about timing so that, wherever possible,
expenses can follow revenue generation and, where that is not possible,
the cost can be understood in advance and allowed for. It is also about
managing how costs are incurred, not simply to minimise them, but to avoid
waste and promote the best use of resources.
Let's
look at how the person handling budgets in a small/medium enterprise can
best tackle the job. Most organisations establish objectives for the plan
year, agree strategies to meet those objectives and draft specific plans
to implement those strategies. The costs of carrying through those plans
plus the running costs of the organisation, are the basis for the budget.
It is not sufficient to simply take last year’s costs and add a
percentage to them.
Getting started
The first step should be to identify which costs are fixed and which
are variable. Fixed costs are those such as premises or equipment rental
and business rates which cannot be altered within the current set up
of the business. Variable costs are the ones generated by productive
activity such as telephones and vehicle running costs and where increases
should be matched by increased outputs. Don't be tempted to establish
a contingency budget, as they are prone to be used as cover for over-spending.
Any over-spend against the budget should be subject to the same scrutiny
as the rest of the expenses of the business. That does not mean they
will not be agreed, but it does mean that they will need to be explained.
When creating a budget, use a spreadsheet such as Microsoft’s
Excel and nominate a workbook for the whole exercise, allocating each
department in the budget a series of identical worksheets. It's also
a good idea to ask all of those who submit departmental or divisional
budgets to go through them and explain what each item actually refers
to. That way, the budget controller will be more likely to spot duplications
that may not be obvious at first sight – one department’s
mailing software may well be the same as another department’s
customer database manager – where co-ordinated buying could save
costs. Also, it is a good idea to only allow departments to budget for
those things over which they have control, with most company-wide costs
being pre-allocated into their budget in agreed proportions. In other
words, departments will take a share of the rent costs according to
the space they occupy.
In the spreadsheets, columns represent months of the year while rows
represent items of expenditure. A further sophistication can be to summarise
each quarter and, when the budgets have been agreed, a further set of
columns should be introduced to record actual performance alongside
each budget column. A single summary sheet for the whole business should
then be created.
This type of presentation makes it possible to identify where over-runs
have arisen (by department and/or type of expenditure) and, in turn,
discover the reasons. It also allows under-spending to be identified
and, again, the reasons discovered and any useful lessons applied more
broadly in the business. Expenses are best monitored in real time, ie
the payment system automatically transfers data to the budget control
spreadsheet. If, however, that is impractical, manual transfers must
be kept up to date so that the budget controller is alerted to any trends
sooner rather than later. A record of bills payable will also help to
foresee any problems. Simply knowing that an expense will quickly appear
on the budget control sheet will make most expense initiators think
before they act.
Exercise your control
Controlling the budget addresses two levels - the big picture, and the
individual expenditure by expense and month. Control relies on an understanding
of what the organisation does and how it works, plus an ability to earn
the trust of people. That way, any anticipated over-spend or need to
bring an expense forward will be notified to the person running the
budget in advance to allow adjustments to be made in a planned manner
rather than as a reaction after the event.
The advantage of one person overseeing all budgets is that they are
more likely to identify organisation-wide opportunities to save costs.
For instance, if the office buys printing paper from one source while
the dispatch department buys wrapping paper from another source, there
may be advantage in combining both buying policies to achieve bulk discounts
from one paper supplier. Also, one person concerned with expenses will
be able to obtain competitive quotes on supplies which should be done
each year to avoid the "we’ve always used this supplier"
syndrome. Of course, the budget controller’s communication skills
come in handy again, here, in order to ensure that all requirements
for supplies are included in any quote.
The person controlling the budget can always be on the look-out for
cost savings, such as cheaper telephony deals. Look into resources such
as DeskDemon for ideas on how to do things better. And apart from asking
the question, "can it be done for less cost", the budget controller
needs to ask also, "does it need to be done at all?" because,
as work changes, some tasks do become unnecessary.
Last, but by no means least, either chase payments or, if that is not
practical, consider factoring or invoice financing. This way, the business
will have the use of most of the value of invoices sent out right away
and that will aid cashflow, which, in turn, will cut costs and boost
profitability.
Budget control will be more likely to succeed if it is based on agreement
at the outset, and a shared understanding of the budget by all of those
concerned. With agreement comes ownership of each individual’s
part of the budget and, with that, comes a readiness to self-regulate
expenditure. That way it will be much easier to know where the money
goes.