Kiss of Death: Breaking Customer or Team TrustHonesty takes courage, consistency, and confidence. Great leaders don’t need to be perfect, but they need to possess a self-assuredness and fearlessness at all times that enable them to act truthfully, acknowledge their shortcomings, and admit their mistakes. Only then can they garner the respect of their team members and, by way of example, teach them to conduct themselves with the same level of integrity.
Don't Let These Financial Blunders Leave Your Wallet EmptyFinancial Literacy Month Is A Good Time To Get Your Fiscal House In Order
To err is human, but when mistakes affect your pocketbook it’s not exactly divine.
Don’t feel alone if you’ve committed a financial blunder, though. Two-thirds of Americans have made a significant money mistake somewhere along the way, says Jim Chilton, founder and chief executive officer of the non-profit Society for Financial Awareness (www.sofausa.org).
4 Benefits of Accepting Responsibility When Things Go WrongRecently, I noticed that one of the boutique hotel properties I own had an out-of-date promotion on its website. This wasn’t a good discovery, since an expired deal makes the business look bad—showing customers what they can no longer have. While I wasn’t pleased with the situation, my focus wasn’t on who to blame, but on making sure it was remedied and wouldn’t happen again.
10 Don'ts in Professional EmailingAs a freshman in college, I'd come in from the pool, bikini still on, open my account my and poof! There would be an email from a crush back home, or a health article from my mom, a vibrant, goofy animated Thinking of You card, a just-writing-to-say-Hello note. I remember how fun emailing was. I hadn't associated it with anything other than socializing (yet!) Today, emailing has whole new connotations.
Emailing- can't live with it, can't live without it
Taking A Pulse Check On Your AttitudeMaybe you lost a job. Maybe your finances took a turn for the worse. Maybe your personal life is in disarray or a health problem emerged forcing a lifestyle change.
Such setbacks can leave people feeling afraid, uncertain, angry or unsatisfied, says Darlene Hunter, a renowned speaker and author of “Win-Ability, Navigating through Life’s Challenges with a Winning Attitude...
How to React When Someone Throws You Under the BusWhether you're involved with property management or not, there will most likely come a time where a person will throw you under the bus and put you in a position that you thought you'd never be in. This could be anything from something quite trivial such as staying a few hours later at the office, all the way to more serious things such as putting your portfolio in jeopardy.
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