Message #80832

[msmarieh]

Welcome aboard!

I would certainly start by having a conversation with the directors as to how they want their phones handled and how much screening they want you to do.

I definitely say something like "Whom shall I say is calling? and "What is the nature of the call?" when I am in gatekeeper mode.

However, I let the boss set the tone for whether they consider these calls interruptions or not.

Fortunately at my company, the phone calls are actually quite rare these days.