Message #4282

[djpcps]

I have been holding Admin meetings for the last 3 years - we started a continuous improvement team for administrative support and I serve as team lead.  We started off by opening the first 2 or 3 meetings for venting and brainstorming.  Then we began looking at ways to improve policies and procedures and implement the improvements. We have had around $30K cost savings each year from different areas within our control.



We also use a manual, called a Mac Truck Book (in case someone gets hit by either a literal or a figurative truck), this was one of our improvements, with a little help from examples provided by friends at AdminAuthority - and passwords are NOT included per company policy.



Right now our team is split between two locations about 15 miles apart, so separate meetings are needed and different projects for each sub-team, but I serve as team lead for both groups and attend all the meetings.  This way I am able to help prevent duplication of effort - if one group solves something and puts a procedure in place, then the other group is able to adopt the procedure full-blown.