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Author Topic: Is it so hard to get good help  (Read 6532 times)
mlm668
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« on: September 25, 2001, 08:54:55 pm »

OOOK........I have to add the flip side of this.  



Even in a small company the receptionist is not a mind reader and doesn't know or always have time to track what every single person is doing.  If the person sending the fax didn't bother to put their name on it, she has no way of knowing who sent anymore than you do.  And if she is the only person to answer the phones, she can't necessarily take the time to go to every person in the office and ask them who sent such and such fax.  Also, take into consideration that this may be a common occurance and she is just sick and tired of babysitting these idiots who don't put their name on the fax they are sending and don't take care to dial the number correctly.  HOWEVER......I do agree she should have provided you with an explanation to that affect instead of dumb silence.



 I run into this kind of thing from people who call the office and say that "someone" from your office called me - your number was on my caller ID.  Well, we have 10 people in the office and 5-10 men in the shop at any given time.  Any one of them could have picked up the phone and placed a call to this person.  So I try to be polite and ask if they have any idea who it could have been.  "No, but your number was on my caller ID."  Ok, what company are you with?  Maybe I can get an idea of who might have called if you tell me what company you are with.  "Not with a company, just saw your number on my caller ID and wanted to find out why you called me."  Well, I'm sorry I can't help you.  If you don't have any ideas of who it was, I really have no way of finding out.  "Can't you ask around and see if anyone called me."  By this time the phones are ringing off the hook, bossie #3 is standing in front of me looking P*##@*d because I won't get off the phone for him to tell me what he's going to be doing when he leaves and this fool on the phone wants me to interrogate 20 people to see who they called that day when 1/2 of them aren't out in the shop yard somewhere or possibly out for the day.



Oh well, such is life.  One of these days I will be moved up or find a job that doesn't require me to be the receptionist.
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