Message #1077

[energizer]

My standard salutation for one person is Dear Mr./Mrs./Ms. Smith if I don't know them well or if their position requires formality.  I only use first names when appropriate.



For more than one person, I use Gentlemen, Ladies, or Ladies and Gentlemen, depending on the recipients.  If it's one of each, then I use the standard saluation above for each one (i.e., Dear Mrs. Smith and Mr. Jones).



I would think it depends on how formal you want (need) to be.



Hope this helps.



Energizer