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Week of August 23rd-When someone yells...
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Topic: Week of August 23rd-When someone yells... (Read 15039 times)
bethalize
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Posts: 2543
Re: Week of August 23rd-When someone yells...
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August 26, 2004, 10:38:32 am »
Raising voices is one thing. I don't tend to run away from that. I repeat: "Please stop shouting" until they stop. Then I ask them to start again from where they started shouting. I work with someone who does this a lot over the phone. He also talks to me like a two year old sometimes but I try and remember that he doesn't mean it.
I won't take verbal abuse, but then I don't think I've had any in years. There is no excuse for telling someone they are stupid or belittling them or bullying.
Bethalize
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