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execsec
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Winkiebear, vo-techs around here currently offer programs that cater to admins. I sat on the advisory board of our local vo-tech for 12 years. They offer 12 - 15 month programs that cover a wide range of topics - accounting, communication, filing, typing (or keyboarding I think it's called), different software. Everyone has to take certain "core" classes and then they can branch off and take courses specific to the industry they would like to enter, such as medical terminology, insurance coding, administrative classes (to be an office manager), accounting, etc.
Also, to be eligible to take the CPS/CAP exam, you must meet certain education and experience requirements. The number of years of experience is reduced by the amount of college you have taken. Since I had only one year of college I had to verify more years of experience.
A lot of the topics you mentioned can most easily be learned by on-the-job training and/or mentorship on the job. How would you measure confidentiality on a test? That should be an inherent part of any admin's job. Did you know that the word secretary means (somewhere way back in history) "keeper of secrets?" I know most admin's today don't want to be known as secretary, we have evolved; but the root of our job still contains some secretarial skills.
But I do agree with you on several of your suggestions, there are many areas that we all could brush up on. Remember, our job is to assist, if we knew it all - we'd be the boss!!!!! (just joking)
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