1. Yes, Officeduchess, I hate it when people ask, "How will Mr. Smith be on the phone?" As much as I wish I were, I am not psychic!
2. Your procrastination does not make it my emergency!
3. Stupid people. "Can you help me with my Illinois paperwork?" My response, "No, this is the State of Iowa. You'll need to hire someone who is familiar with Illinois laws or call the Illinois State Department" Her response, "Oh, then can I just turn in my completed Illinois paperwork here and pay it here?" My response, "No, this is the State of Iowa (said slowly with emphasis because she apparently did get it the first time). You'll need to mail it to Illinois" I wanted to say, "No, you moron! You don't pay for something at McDonald's that you ate at Burger King, do you?
4. Lazy people. Just today, for example, I gave a customer an instruction booklet which has forms attached inside it that the customer can fill in, tear out and mail back to us. This lazy guy asks, "Do you have any loose forms?" My reply, "You can't just tear out the forms already in there?" His reply, "No, I like loose forms." In hind site, I should have asked him for the book back, torn the forms out myself and handed them back to him with a now-that-wasn't-so-hard-was-it smile. But I didn't. I gave him a loose form just to get him to go away.
Ugggh!!!
