Welcome to our new
Letters Page – a space dedicated solely to you and your views.
And there's a great monthly prize for the star letter. Get writing
now to win this month's prize of some delicious champagne and chocolates.
We’re kicking off with some of the correspondence that we’ve
received recently, but you can write to us about anything that
affects your working day, whether it’s praise or problems
with the site, questions for your peers, suggestions for articles,
funny stories, or rants.
In the run-up to Valentines Day, we’d love
to hear your experiences of office romance, whether it’s
you or a colleague, if it ended in disaster or happily ever after,
or if you even ended up marrying the boss... You can stay anonymous
if you prefer!
When is a PA not a PA?
I was interested to read the letter from Dorothy McCuller
requesting clarification of the difference between secretaries
and PAs. This is a confusing area, but I believe there are
genuine differences in the roles of Secretaries and PAs. I believe
I can clarify this for you.
A 'secretary' would carry out normal secretarial duties (typing
letters and other documents, arranging meetings, telephone calls,
looking after the 'boss's diary, travel arrangements, committee
servicing etc). However, (as in my own position), a PA's duties
will normally include additional areas of responsibility such as
management of other staff; budget control/purchasing; personnel
control/management; the ability to analyse documents/reports received
and prepare written responses; report writing; giving Powerpoint
presentations; sitting on committees as a full member (rather than
as 'secretary' to that committee); representing the 'boss' at meetings
or other events that he/she is unable to attend; organising corporate
events; and also having decision-making responsibility for specific
areas etc etc
When 'genuine' PA jobs are advertised, the salary tends to
be on a middle management scale which would reflect the additional
responsibilities. Some of the confusion is, of course, caused by
describing ‘secretarial' roles as 'PA' roles (and vice versa)
I do hope you find this helpful and informative
Amanda Townsend
Personal Assistant to Chairman & Principal
Royal Welsh College of Music and Drama
That certainly seems to clear things up Amanda, but does anyone
else have a view on this matter?
Smarten up
Just a quick note... It would be great to have a dress code glossary
somewhere on the site.
Thanks for all the great tips! My colleagues & I live in a completely
different country, but DeskDemon is our 'bible' :-)
Maruska
Another idea noted – thanks Maruska. It’s good
to know that we have international users, but you didn’t
tell us where you were from!
A pleasant surprise…
I couldn't believe it when you called the day before Xmas
Eve to tell me I'd won the competition and would be receiving flowers
from you each month for the whole of 2005. I'm understandably
the envy of all my female colleagues and can't believe I'll be having
fresh flowers throughout the year! My fiancé says thank
you too, as it now takes the burden off his shoulders ... typical
men! Thank God for Interflora then! I'm really chuffed thank
you.
Clare Mowat
More to work with
Thanks for the new tools in the e-mail system DD! I got
a pleasant surprise when I opened up my e-mail and found not only
a new look, but lots of new options. It doesn’t feel like
an online mail service anymore! Just one grumble – sometimes
I’m forced to have double line spacing when I hit return
in a message. A few teething problems can be expected I guess – keep
up the good work.
Lorraine Shearer
We’re all very proud of the tools – but keep pointing
out any glitches so that we can sort them out ASAP! |
Office romance
I have to admit to more than one work-related liaison.
The most awkward/embarrassing thing was dealing with the situation
whilst in work eg. having to carry on as normal pretending to everyone
else that nothing happened. The first liaison carried on over a
period of months with lots of flirting in the office, although
only one or two people knew about it. The second fling at a different
workplace was, and has remained, a complete secret between me and
the other person involved. However that was not to say it was easy
facing the person in work. We have on occasions completely ignored
each other then laughed about it when in company again outside
of work. If it's fun then no-one gets hurt, but it can end
up very damaging if it doesn't finish by mutual agreement.
Anon
Spinning around
Just
a quick email to say thank you to DeskDemon for the wonderful trip
on the London Eye that I won recently. (Emily took a spin on
the wheel with 19 of her friends)
I just wanted to let you know that I really enjoyed myself, as
did my friends. It was brilliant fun! Please pass my thanks to
the people that arranged the trip. I'm wearing the pink scarf in
the photo!
Emily Deth
What’s the question?
I’ve just read your article on giving the perfect
interview. It’s useful enough, but I think it would be more
valuable if you included tips on things like the kind of questions
that you are likely to come up against in interviews for senior
and executive PA roles. I’ve been with my company for 10
years and I’m thinking of applying for an EA position at
another company. It would be useful to know what I’m likely
to get asked.
Danielle
Great idea, Danielle, we’ll see what we can do.
Good advice
Just had to write and congratulate you on the new Hints
n Tricks section on the Advice page. This section is long
overdue and should help us all immensely to locate, at the "click" of
a mouse, all the useful information we have shared over the past
few months and beyond. I am happy to see that some of my
own suggestions are there and that you have also introduced an
archive library for us to locate previously submitted hints
n tricks. Keep up the good work and we will do the same!
Gee4
Thanks Gee, we hope that it proves useful. If anyone has any
tips they’d like to see included in the new section, write
to advice@deskdemon.com.
A warm welcome
My name is Lynda Middleton, PA to the Principal at Liverpool
College, the largest independent school on Merseyside. I've just
been introduced to Deskdemon - it's wonderful. I organise
quite a few prestgious functions and I find it very useful
and user friendly.
Lynda Middleton
Thanks Lynda, and welcome aboard!
Regional focus
I just wanted to say that the new My Career section is
a fantastic idea, and there’s some really useful information
in there. I’ve worked my way up through the ranks over the
years, and I’m now PA to the MD of a fairly large company,
but I haven’t ever had the time to sit down and take stock
of my career so far, or properly plan where I want to go in the
future. No time like the present I suppose!
I noticed that there is a lot of information on career development
agencies etc. in the South East of England. Will you be providing
details for different areas of the UK – I live in Wales.
Anne Harris
We’ll be featuring a different region each month,
Anne. Look out for the April update of My Career, which will give
you all the details you need on furthering your career in Wales. |