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The Four Facets of Soft Skills in ActionSoft skills are at the core of a person’s ability to perform in both personal and professional environments. Sharpening them will help you in both work and your personal life. more…
Just a Moment of Your TimeThe role of EAs and Admins is, by nature, about supporting others. But, if you're constantly at the beck and call of others, your own work can suffer. We asked Paul Pennant to give his advice on how to stop interruptions. more…
Make My Day - Achieving AssertivenessEAs by nature are helpful and often acquiescent to their bosses. But, what about when you feel your own needs and priorities are taking second place to everyone else's? Paul Pennant gives advice on asserting and defending your rights. more…
What an amazing experience!Soft skills are at the core of a person's ability to perform in both personal and professional environments. Sharpening them will help you in both work and your personal life. more…
A Day in the Life of...Elaine DayElaine Day works for the American Cancer Society (ACS) as the director of mission operations. Elaine started working for the ACS 24 years ago and has worked her way up through the ranks. Here she explains how. more…
Common Job Interview QuestionsIt is important to be prepared when you go for interview. Here is a run-through of 20 of the most common interview questions, so you can organize your thoughts beforehand. more…
The Five Habits of Effective ExecutivesTo be an effective executive you need to form strong habits. Discover how you can develop the five habits that will make you a dependable, efficient and effective executive. more…
Just for the Record - Perfect Minute-Writing Learn why the minute taker is up there with the chairperson as the most important person in a meeting. This article by top trainer Paul Pennant explains key areas to consider - including preparation and research - if you want to become a great minute taker. more…
The History of MentoringMore and more business people - including CEOs and managing directors - are seeing the value having a mentor. A mentor can help you achieve your short and long-term goals. more…
A Day in the Life of...Yuniar AruanYuniar Aruan works for Rama Insurance in Jakarta, Indonesia. Here she is a manager in the health division, where she liaises with the company's many clients and heads up marketing. more…
How to Answer the "Why were you fired?" Question"Why were you fired?" is about the most difficult question you could ever be asked in an interview. Being honest and open with your interviewer will show you as a mature and responsible person. more…
Top Seven Tips to Get a Job PromotionHow come that career promotion never arrives? This article explains where you might be going wrong and seven simple ways to give yourself the best chances possible. more…
What not to Wear for PresentationsA speech can fail simply because of the speaker's choice of clothing. This article shows how to ensure that you're dressed in a way that compliments and not detracts from your speech. more…
How To Charge the Right Virtual Assistant RateSetting your freelancing rates correctly is key to your success as a freelancer. This article gives a run down of the main factors to take into consideration. more…
Making The Most Of Your Time: Tips For Handling TasksThrough modifying your behaviour and attitude to time it is possible to gain hold of the hours again. Adopt some of these ideas to make your day flow more smoothly. more…
Ten Ways to Boost Business BrainstormingBrainstorming is a vital part of modern business. Read these ten tips to find out how you can make the most of your colleagues' creativity and put together exciting brainstorming sessions. more…
How to Reduce Tension Just Before Your PresentationPerforming in front of others can be daunting. These tried and tested tips for relieving tension just before giving a presentation means you'll be able to give as good as you can. more…
A Day in the Life of...Kathie ThomasKathie is the principal of the Virtual Assistant Network, which has over 200 members in 12 countries. Kathie outlines how the virtual assistant industry is growing and taking shape, plus the benefits of joining a virtual assistant network. more…
Top Ten Tips for Self-ConfidenceA lack of self-confidence damages happiness and the sense of fulfilment. This article offers ten top tips to help give you the edge on it and believe in yourself. more…
Six Safe Decorating Ideas for Your WorkspaceWe spend a lot of time at work, labouring away in our workspaces. This article suggests some ideas of how to make a workspace your own and still preserve the integrity of surfaces. more…
Improv Comedy Lesson: One Step Away From InnovationImprov comedy is all about testing yourself against new situations. This article offers some insights into how the art and science of improv comedy can be applied to other areas of your life. more…
Is Your Business Prepared for an Emergency?Though we can't predict when natural disasters will strike we can prepare for them. This article provides useful tips to help prepare that essential safety plan for your business. more…
A Day in the Life of...Leslie GasserLeslie works for herself, providing administrative services to a number of clients. Find out how she manages to juggle work and children and still find time to make the company grow. more…
S-I-M-P-L-E Organizing StrategiesThrough the S-I-M-P-L-E strategy outlined in this article, it's possible to bring order to the chaos and clear the spaces in your life, leaving you happier and more relaxed. more…
Workplace Communication: What About Sarcasm?Sarcasm weakens teamwork and reduces morale. This article shows you what to change if you are a sarcastic person and what to do if you are the butt of sarcastic jokes. more…
A Day in the Life of...Karen TynesKaren Tynes works at Northrop Grumman as an executive business assistant to a vice president. Her job throws a lot of challenges her way, read more about her exciting role here. more…
What Are Communication Skills? And Why Do You Ask?Communication is important, but how do you become an adept communicator? This article goes back to the building bricks and shares the essential components of successful communication. more…
Innovation: Thinking Outside the BoxWe all know the expression "thinking outside the box", but do we know how to do it? This article explains what the box is and how to think in alternative ways. more…
Day in the Life of...Katie PierceKatie works at Logos Broadcasting, a non-profit organization that runs to Christian radio stations in California. She shares a few great tips about getting employed in non-profit organizations. more…
How to Earn Your Boss's Respect and Get That PromotionEver wondered what it takes for you to be promoted? This article gives some dos and don'ts to give yourself every chance of career progression. more…
 Safety in theWorkplace: Everybody's Concern Safety in the office can often be overlooked, but it is a serious issue requiring serious attention. This article highlights ways in which you can ensure your safety planning is comprehensive. more… |
 Five PersonalityTraits of Success Successful people - in whatever fields and in whatever way - all share certain personality and character traits. We don't need all five, and it is possible to work on the ones you think may be important to your own success. more… |
How To Improve Self Confidence At WorkLow self-confidence in any area of your life and especially at work can make life miserable. This article outlines the main causes and ways in which to address them. more…
Interviewing the Interviewer: Five Questions to AskWe all speculate about what we're going to be asked in interviews, but just as important is thinking about what to ask the interviewer - interviewing the interviewer. Here are five questions to ask at interview. more…
You've Been Passed Over for Promotion, Now What?You've been passed over for the promotion you believe you deserved. This article sets out a plan of action to turn the setback into a net gain, leading to better things in the future. more…
Five Tips for Dealing with Criticism or Rejection at WorkWe all get negative feedback, rejection or criticism. It's a part of life. It's tempting to take it all to heart, to either lose some self-esteem or to lash out. However, there are much better ways to deal with criticism. more…
A Simple Tip for Managing Office PoliticsWhen you start a new job it is wise to learn the office politics of the new office. This article offers some simple tips to help set you in the right direction. more…
Wise Words on FailureEverybody has that feeling of failure at some point. But, as this article shows, self-belief and determination have helped some of the world's greatest thinkers and leaders. more…
Thought Stopping, Thought Distraction & Negative Self-TalkThought stopping is an excellent way to eliminate negative self-talk. This simple technique involves using a verbal or physical trigger to halt undesirable thinking. more…
Transform Your Office and Increase Your EnergyYour office environment has a huge impact on your performance. You can do a number of things to make it a place to aid productivity and quality of life, rather than sap your energy. more…
Positive Self-Talk: What Should You Say?Positive self-talk helps. Saying, "I always have this problem" doesn't motivate you as much as, "I'll do better next time." Find out how to turn this around. more…
How to Deal With a Toxic ColleagueYou love what you do and your boss is a gem. But a toxic colleague is stopping you from being happy in your job. Learn how you can successfully deal with them. more…
How to Abolish the Top Five Time WastersTime wasting is of the key reasons stopping businesses performing to their potential. Find out more about the five top time wasters and how to combat them. more…
Cubicle Sweet Cubicle: Making Your Workspace AppealingLet's face it, being boxed in for eight hours a day isn't exactly appealing. Make the blandest, smallest cubicle more appealing while maintaining a professional work environment. more…
Three Ways to Say "You're Wrong""You're wrong" is often a tough phrase to use, especially at work. But you can subtly get your message across and improve the situation without saying, "You're wrong". more…
Cupid, Coffee and CopiersDating colleagues is fraught with danger. This article presents some points to ponder if you find yourself thinking more about romance than the work you should be doing. more…>
Conference Call EtiquetteConference calls are an important business tool and so it's imperative to get the best out of the service. To make them bring results, you need to follow good conference call etiquette. more…
A Request for Your Day In The Life Of...Our Day in the Life has been popular in the UK, and we have heard your requests to bring it to the US! We are looking for your stories to share! If we publish your submission, we'll give you a $20 Amazon Gift Certificate as a thank you token from us. more…
Listening is Priceless: 5 Goals for Effective ListeningPoor listening can lead to challenges in relationships, lack of credibility, lost contacts, inaccurate reporting, rework, dissatisfied customers and lowered productivity. Find out ways to be an effective listener to avoid these pitfalls. more…
Communication Tips for Men and WomenOne of the top five challenges facing women's advancement involves communication differences between women and men in charge. But communication is also a challenge for many men - in charge or not. more…
Your Work Performance - Boost it to the Next LevelIt's always the right time to look at ways to boost your work performance, so that your boss and colleagues wonder how they ever coped without you! more…
Office Politics: Survival of the SavvyThere's one skill everybody at work wishes they were better at, but you won't find it taught in MBA courses: office politics. more…
Asking for Feedback Were you caught unaware by your last performance review? This article describes how to get feedback at the office before your formal review comes around. more…
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