Learning from Your Employees' and Customers' Complaints
Listening to complaints, whether they're reasonable or not, is a part of every manager's job. Sometimes complaints can be overwhelming. However, when we take them in stride with an open mind   more...

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"Getting Back to Basics: A Customer Service Tale"
One hot summer day my daughter and I ventured to our local craft store with one mission in mind - purchase velvet covered coloring panels called fuzzy boards. Little did we know   more…

DeskDemon brings together your one stop portal to the many different training options available to the administrative professional. You can chose from different organizations, training styles & locations based on your individual preferences and requirements.    Search for a training session

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