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laundryhater
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« on: August 06, 2001, 11:19:21 am » |
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If it is someone I don't know (customer) or don't know well, I use "Dear Mr. Smith:"
If it is someone I have had contact with before but still have never met in person, I use "Mr. Smith" dropping the formal "Dear".
If it is a supervisor I know well, but not my direct supervisor, I use "Mr."
My supervisor, I use first name because I've worked here long enough that we are on first name basis in conversations.
If it's to our in-house staff or field staff, I am a lot more casual and sometimes don't even put a salutation at all.
It just depends on how familiar you are with the person in normal conversation. Obviously, if I saw the president of our company in the hallway, I wouldn't say to him "Hi Harold", I would say "Good Morning Mr. Smith". Because even though I know him, I don't know him well enough to be on a first name basis, I am younger than him (respect my elders), and he holds a higher office than I do.
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