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PA and Secretary Community - Deskdemon.com > General Discussion > Admins 4 Admins > Telephone Screening > Message #53760

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Author Topic: Telephone Screening  (Read 1273 times)
smallfry
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« on: August 25, 2005, 04:00:09 pm »
Hello, just to let you know.. i have always just said simply...

" and its regarding......?"
or "and can i ask what its regarding?" or something like that, then just repeat what they say and their name back to them like your jotting it down, hey presto!
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