Message #17971

[spitfire78]

The other thing that bothers me is when the conversation goes like this:
Operator - ***** Company
Me - Good morning.  Could you please connect me with extension 2310?

Then all I hear is dead silence.  They are transfering the call but how do I know that in the silence that follows.  I guess I should be grateful they are efficient at least but pleasant would also be nice.  Just a simple - one moment please - would make me a feel more welcome.