Message #1001

[judiann]

Just read the review on on-line office supplies. I have had a somewhat different experience. Like most of you Office Depot is a big pain to deal with on-line or on the phone. They have a store near us for those emergency needs, that I will use. I have had a very good experience with Staples.com. Most of the orders are consistently here the next day. Their customer service has been exceptionally helpful and their local store manager has delivered things to me personally when the order was somehow messed up. I agree that it is sometimes difficult to find certain items. I only use Staples.com when ordering things that we always need like paper ink cartridges, etc.. I put them on the favorites list and just go straight there. They even send coupons to use. I am able to save $15-$30 on most orders. That is good for an 18 person office.



For  the daily stuff and one time items I use a local company. They give us a discount and personal service. the owner comes by every Monday, takes my order, and can answer any questions that I have. That personal touch is definately worth it!