Message #47785

[officewiz]

In the case when a senior vice president yelled at me (I worked for the president), I retained my self-composure.  Within a couple of days, when the hub bub of activity had blown over, I asked to speak with her privately.  After closing the door, I asked her if she would extend me the courtesy of speaking to me in a normal voice.  That was it; she never shouted at me again.

On another occasion, my boss (the president) shouted at me.  I was shocked and was quiet.  Within the next couple of days, I sat down and talked with him.  I let him know that I had great respect for him.  I cannot recall the exact wording, but I let him know that his shouting would have the effect of diminishing that respect.  He never repeated that mistake.  

I pulled a coworker aside and let her know that I'd prefer to be spoken to in a civil tone.  We had no problems afterwards.

OfficeWiz

~in pursuit of excellence~