Rules to live by for computer users from Tech Support

[Judy Loux]

1. Don't write anything down. Ever. We can play back the

   error messages from here.



2. When an I.T. person says he's coming right over, go for

   coffee. It's nothing for us to remember 3,000 screen

   saver passwords.



3. When you call us to have your computer moved, be sure

   to leave it buried under half a ton of postcards, baby

   pictures, stuffed animals, dried flowers, bowling trophies

   and Popsicle art. We don't have a life, and we find it

   deeply moving to catch a fleeting glimpse of yours.



4. When you call the help desk, state what you want, not

   what's keeping you from getting it. We don't need to know

   that you can't get into your mail because your computer

   won't power on at all.



5. Don't put your phone extension in your e-mails to the

   help desk. We need to keep an eye on the address book

   performance.



6. When I.T. support sends you an e-mail with high impor-

   tance, delete it at once. We're just testing the public

   groups.



7. When an I.T. person is eating lunch in his cube, walk

   right in and spill your guts right out. We exist only

   to serve.



8. When an I.T. person is having a smoke outside, ask him a

   computer question. The only reason why we smoke at all is

   to ferret out those clients who don't have e-mail or a

   telephone line.



9. Send urgent email all in uppercase. The mail server picks

   it up and flags it as a rush delivery.



10. When you call an I.T. person's direct line, press 5 to

    skip the bilingual greeting that says he's out of town

    for a week, record your message and wait exactly 24 hours

    before you send an email straight to the director because

    no one ever returned your call. You're  entitled to common

    courtesy.



DDiva

[ssc1208]

Phooey. Make their lives impossible because they are always mean and treat people like they're stupid. HA! I'm going to do each and every one of these things!!!!



 

[msmarieh]

hehehe... my hubby is an IT... we often have these discussions between ourselves. I think he is a dictator and control freak. I told him I could NEVER work with him as my IT guy. I am used to a lot more freedom than he wants to allow his company's employees.



Sadly, I have to admit though, a lot of the users ARE stupid!!!



Marie