For any books you might decide to explore, remember the resources of Half.com and eBay. I've gotten some books from both sources at 1/4th the list price, and they've always been in excellent shape.
I still have some books in my clutches if you want to borrow them, sungoddess . . .
Zapp, the Lightning of Empowerment by William C. Byham
(this one is for people who supervise other people)
Raving Fans by Ken Blanchard and Sheldon Bowles
(this is about customer service and I read the whole thing in one lunch hour)
Financial Tools for Non-Financial Managers (it's at home, so I don't have the author's name with me)
(this one explains different aspects of financial reports, how collections affect a business' financial status, and so on - - mainly for those of us who are not accounting wizards)
I also have
The 7 Habits of Highly Effective People by Stephen R. Covey, but I have to admit that I haven't gotten around to reading it yet (probably because of a bad habit that I could overcome if I would just read the book!)
Let me know and I'll be glad to loan 'em to you.
Why oh why oh why won't it stop raining in Las Vegas?
?Robbie
