Message #45749

[mummygy2k]

In the main you have described what we have in our office.  Although she has no direct management responsibilities (just has to oversee that some things get done) she thinks she is the Office Manager. She takes notes of everthing that is said and done in the office.  Although she is supposed to be a PA she just seems to print out emails, do some photocopying and arrange meetings.  In the two years she has been here I have never seen her type a letter or document for him.  So she has plenty of time on her hands to think up new "efficient" ways of working that in actual fact take a lot longer.

She is also paranoid and thinks that the whole office is picking on her when things she does goes wrong and they are pointed out to her.  Trouble is because of a "very close 'working' relationship" with her Assistant Director (also her line manger) he backs her up at every turn.  Another AD has pointed out the problems to him but he can't help but be blinded by her logical explanations of everything and it makes the rest of us look like we are picking on her when we complain.  

She has no communication skills at all.  She never talks to us directly, normally sends edicts by e-mail, and if she does open her mouth it is usually to bark an order or to try and show someone up for not having done something to her particular taste.

We appear to be in a no win situation here and it is driving us all mad.  Any suggestions as to how solve this situation.

Thanks

mummyg