Message #47569

[gingertea]

I agree that e-mail is not the total solution.  If you deal with people who call in to get their messages it's quite helpful to have that written slip handy at your desk.  That's why I've always relied on the message pads with the "copy" form under the original.  I also e-mail messages, particularly when people are traveling.  In short,  I feel it's my job to do whatever it takes to make sure the message is received.