vegasadmin
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Countrigal, you're so right - when Boss asks me to make those kinds of phone calls, I say write up front that I'm calling on behalf of my boss. (He did this yesterday - he needs a file from out-of-state regarding an old company he used to own and had me call and ask about it. We'd called a couple of times before and yesterday they finally told us they couldn't find the file; they'd look one more time and call us back tomorrow - that is, this morning - and let us know for sure whether or not it was missing. I relayed this information to Boss in the morning, right after calling and would you believe he had me call back again in the afternoon. They repeated exactly what they'd told me that morning and I repeated it to him. You can bet I said, "Boss has asked me to call you about the file." The file, BTW is definitely lost. *sigh*) So I guess I was probably giving the legal secretary too much benefit of a doubt!
Deebdeeb - I think your's is the best so far! Gotta feel sorry for someone like that. It was good of your company to take him seriously - at least to his face - and do something to make him happy.
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