Message #74898

[gee4]

1. Why are so many PAs not competent enough to do their job?

PAs who fall into these roles have little knowledge or training because they started at the bottom and worked their way up - a learn on the job type of PA.  It's possible their employer saw no need for qualifications and instead accepted that their acquired knowledge of the company over the years was more important.

2. Is common sense a thing of the past?

The PA who successfully achieves qualifications may be more likely to have the skills but sometimes lacks common sense.  I do not for one minute suggest this applies to all PAs who have gained Diplomas or Degrees but am merely pointing out that sometimes this is the case.  There is no training course to learn common sense but a bit of savvy goes a long way.

3. Do Management accept there is a limited level of expertise?

From what I have seen, yes, Management do seem to believe that there is a limit of expertise in this field, until someone new comes along and outshines everyone.  You cannot sit back and assume a PA has no more to give.  With the correct training and development, the introduction of new skills and a structured career path, we can all do things better and smarter.  It's whether or not staff and/or Management are willing to make the effort.