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gee4
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« on: September 30, 2004, 05:00:41 pm » |
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Type up a rota for this task and post it somewhere in reception.
When it's not your turn or someone is off sick or on holiday, a back up should automatically know to check this.
We have a rota for fire marshalls but of course someone is always on leave or off sick. We all just act as if it's our turn and when the alarm goes off we follow our drill and procedure.
As for what you should do, apologise to the person who ended up having to do the mail when it was actually your week. Secondly notify the manager who complained that it was a misunderstanding, and inform them that you now have a rota/procedure in place.
G
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Logged
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