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susans
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« on: April 23, 2009, 04:54:19 pm » |
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What are the key personality traits a successful administrative professional should possess?
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peaches2160
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« Reply #1 on: April 24, 2009, 01:10:23 am » |
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Soft Skills - Communications, Patience:), Self Awareness (how you come across to others), intuition, self restraint (may not be a presonality trait, but I wanted to throw that one in there) - INTJ.
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gee4
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« Reply #2 on: April 24, 2009, 08:04:19 am » |
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I don't think this has anything to do with personality traits but more to do with the skills a PA should have to behave, act and carry out his/her daily duties. I have come across some PAs/admins who have no personality whatsoever but still do their job well -
1. Communication - this process should always be 2-way
2. Being supportive - after all we are in a support role
3. Confidentiality - this includes company info, your boss and his work
4. Professionalism - conduct in front of both colleagues and customers
These are common sense attributes that cannot be learnt but which we need in our daily life.
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JessW
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« Reply #3 on: April 24, 2009, 10:47:56 am » |
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I reckon patience, tenacity, bloodymindedness, tact and diplomacy as well as physical and mental strength!
Jess
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rose.winter1980
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« Reply #4 on: April 24, 2009, 11:49:48 am » |
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I think a successful administrative professional possesses the following key personality traits:
Integrity
Honesty
Truthfulness
Flexibility
Tact
Diplomacy
Tenacity
Patience
Reliability
Motivation
"Dare to succeed"
Activity (don't want lazy people in the office)
Calm and relaxed
A well-principled and firm character
Winter Rose
Laugh long, sing loud and dance when you get the chance
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Cathy S
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« Reply #5 on: April 24, 2009, 11:56:37 am » |
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My key personality trait would have to be Empathy
... it helps us calm people so we can communicate with and/or assist them;
... it allows us to 'put ourselves in another's shoes' before we put feet in mouth and tell them "no of course I didn't put that in your diary it got there on it's own" (or similar sarcastic comment);
... it helps us to use a coaching style with our young reports who don't have the benefit of our experience and look to us for guidance; and
... it means we go home at the end of an trying day in the office and don't need to offload it all on our loved ones who want to share all their day's trials and tribulations with us.
Of course there are many other key personality traits that work with this ...
Cathy
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diamondlady
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« Reply #6 on: April 24, 2009, 12:55:34 pm » |
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Well not so much a personality trait but a requirement in this office is confidentiality. You gotta let folks know you can be trusted with information otherwise, you'll never do well with your co workers. I've heard things that I just turn right off and don't worry about until the time is necessary, and it works out well. Theres been things that were going on in individuals lives, that I leave alone until someone else mentions that they know or it's already happening and someone else asks. Then I am comfortable enough knowing it's ok to speak about it, until then, I use my head and say nothing until I am told otherwise, or whoever else has the authority to divulge that kind of information. Knowing when and how to let that information out, or not is a key. Diamondlady Peer Moderator  |
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peaches2160
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« Reply #7 on: April 25, 2009, 02:40:37 am » |
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I agree with those attributes. One key to being successful in this role is relationship building. If you have the personality of a "wet rag", it does not draw people to you in a positive way. You have to build relationships not only with your boss, but with co-workers and in my case, outside clients and their assistants. Just one more thing we wonder women and men in these roles must master.
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